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Shipping Policy

At StepGuards, we showcase top-tier products designed to meet your daily needs with style and convenience. Partnering with trusted suppliers worldwide, we ensure you receive the finest quality products at great value.

To deliver nothing short of excellence, we guarantee your satisfaction with every purchase. Wherever you are in the world, we'll ensure your items reach you promptly!

Understanding Delivery Time

  • Total Delivery Time = Processing Time + Shipping Time
  • Our delivery time includes the time taken to process your order and the time taken for shipping it to your address.

Processing Time

  • Processing time ranges from 2-5 business days. This is the time we take to prepare your order for shipping, ensuring everything is perfect.

Shipping Time

  • For orders shipped to the United States: Shipping time ranges from 7-14 business days.
  • For international orders: Shipping time can range from 7-21 business days, depending on the destination.

Shipping Fees

We charge a rate of $6.99 for shipping fees within United States and $8.99 for international shipping address. All orders over $70 are eligible for free, standard shipping.

 

Additional Information

  • We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at support@stepguards.com as soon as possible.
  • Shipping times are estimates and commence from the date of shipping, rather than the date of order.
  • Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
  • Please note that we cannot ship to P.O boxes and military zones.
  • During high-volume periods and sales, dispatch times may vary.

 

Contact Us

  • If you have any questions or concerns about your order or shipping process, please don't hesitate to contact us at support@stepguards.com.

Thank you for shopping with StepGuards. We appreciate your patience and understanding as we work to get your order to you as quickly and safely as possible!